Managing difficult dialogues and confrontational moments in classrooms

Last month, I had an opportunity to attend The Teaching Professors conference at Kissimmee, FL, USA (May 16-18, 2008). Conference (http://www.teachingprofessor.com/) was organized in the beautiful settings of Gaylord Palm Resort (http://www.gaylordhotels.com/ ). The conference was very well organized and provided opportunities to choose sessions of your choice from various concurrent sessions. A few presentations such as Preventing and Managing Challenging Class Room Situations, Saving time in the Grading Process, and No More sage on the Stage: Strategies for Active Learning in Blended Face-to Face and On Line Courses were very informative.
I took a liking for the presentation “WARNING-This Material is Intended for Mature Audiences: Managing Difficult Dialogues in the Large Lecture Classroom” by W. Mick Charney, PhD from Kansas State University. Dr. Charney dealt with issues of religious, cultural and social sentiments of students on controversial subjects or topics in his classroom. His discussion on “Why do challenging materials create difficult moments in the classroom” was thought provoking. The nature of strong stimuli, disrupted code deciphering skills, unrefined analytical tools and non-monolithic student populations were put forward as reasons for creating difficult moments. He provided a few tips as strategies to effectively manage such confrontational moments. For our reader’s benefit I am representing a few of those tips. They were;
1. Anticipate the types of negative reactions
2. Embed touchstone concepts or recurrent themes
3. Issue warnings and disclaimers
4. Open up clear lines of communication with administrators
5. Use clear and precise language
Overall conference was very enjoyable and provided opportunities to learn a new or reinforce our own concepts in effective teaching.

Dinesh K. Singh, DVM, PhD
Department of Life Sciences, WSSU (6/2/08)